SNOO Bassinet Rental Return Procedure

Step 1: Cancel and schedule a return

Step 3: Gather Your Items

Before you begin, make sure you have all the items ready for return:

Step 4: Prepare the Package

Find the original packaging the SNOO was delivered in. This is the safest way to transport the bassinet to prevent any damage during return shipping.

Step 5: Pack the Bassinet

Before you tighten the dustbag, Insert the swaddles and sheet into a bag and place on the bassinet mattress.

Place the SNOO in the shipping Box.
Place the 4 SNOO legs in the designated leg box. Follow the color pattern (blue, blue, red, red).
Place the Power Supply Adapter in the leg box along with the legs and tape the leg box tight. (If the power adapter comes with a box, please insert it into the box before placing in the leg box).

Ensure that all the parts and accessories are packed accordingly. Use all the packaging materials that were delivered with the SNOO to cushion and protect the SNOO bassinet and its components.

Double-check that you've packed everything according to the return checklist provided.

Step 6: Attach the Return Label

Locate the return label provided ( inside reusable envelope at the side of the box). If you cannot locate this, please contact us bookings@snoorental.ca
Remove the old label and leave the return label. Make sure it's clearly visible and won't peel off during transit. You can also attach the return label with tape.

Step 7: Seal the Box

Once everything is securely packed, seal the box with a tape. Ensure the box is well-sealed to prevent any damage during transit.

Step 8: Courier Pickup

Step 9: Confirm Return

Once the bassinet is successfully returned, you'll receive confirmation from us.

That's it! You've completed the SNOO Bassinet Rental Return Procedure.

If you have any questions or need assistance at any point in the process, don't hesitate to reach out to us.

Thank you for choosing SNOORentals, and we hope you had a great rental experience!

Step 2: Unpair Snoo in the SNOO App